CAREERS
Edge Auto Rental is a one-stop shop for reliable transportation solutions geared toward any entertainment-related production or event. We cater our services to the needs of our clients, and offer exceptional, white glove customer service, 24/7. As a major player behind the scenes, our customers rely on our vehicles to transport crew and equipment wherever they need to go. We're currently looking for the right mix of talent to help us take our company to the next level. Whether it's jump starting your career or looking for a fresh opportunity, Edge can help you reach your professional goals.
Current Openings
Lot Attendant
JOB DESCRIPTION
Overview:
Car Rental Company looking for a lot attendant for Afternoon shift:
Must have the following qualifications:
- Candidates must have a valid Driver’s License
- Able to park and drive Cube trucks and vans
- Check vehicles for damage
- Manipulate vehicles to take advantage of all spaces
- Greet customers and answer any questions about the vehicles
- Collect fees from patrons wishing to park
- Clean debris in the lot
- • Answer phone calls and emails pertaining to customer rental requests, and amend reservations as needed
- • Ability to follow instructions
- • Open and maintain customer accounts by recording account information
- • Resolve product or service complaints by determining the cause of the problem
- • Identify and assess customers’ needs to achieve satisfaction
- • Provide accurate, valid and complete information by using the right methods/tools provided
- • Stay informed on the latest industry and company information in order to better inform customers
- • Resolve customer complaints via phone, email, or face to face
- • Use telephones to reach out to customers and verify account information
- • Ability to greet customers with warmly and professionally and establish the problem or reason for calling
- • Cancel or upgrade accounts
- • Assist with placement of orders, refunds, or exchanges in a timely manner
- • College degree
- • Must be 18 years or older
- • Excellent written and verbal communication skills
- • Detail orientated
- • Passion for helping people
- • Possess an ability to build customer relationships
- • Strong typing skills
- • Flexible to work any shift, and any day including weekends
- • Professional and punctual
- • Genuinely happy and a not afraid to go above and beyond job requirements
- • Ability to work with challenging customer interactions
- • Ability to think outside of the box
- • Must submit to drug testing and a criminal background check
- • Authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Experience working in car rental industry a plus
Customer Service Representative
Entry Level
Location: Brooklyn, NY
JOB DESCRIPTION
Overview:
Are you looking to find your way into the entertainment industry? Do you have a passion for movies and television shows? Are you charismatic, reliable, full of energy, and love interacting with others?
Edge is looking for superstar customer service representatives interested in learning more about the production and entertainment world! If you are organized, professional and have excellent writing, communication, and decision-making skills, then this is the job is for you!
Job Functions:
Qualifications:
Pre-Employment Requirements:
How to Apply:
Please send cover letter and resume to recruiting@edgeautorental.com with the subject “CSR Job Applicant + YOUR NAME”